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#Frequently asked questions

RidArt Gifting – Personalized Resin Art • Wedding Favors • Gifting Essentials

What products do you offer?
We specialize in handmade resin art, personalized plaques, Ramadan & Eid gifts, wedding favors, bridesmaid gifts, kids’ activity kits, Quran boxes, customized keychains, home décor pieces, and luxury curated gift boxes.
Are all items handmade?
Yes! Every product is individually designed and handcrafted with love, care, and attention to detail. No two pieces are ever exactly the same — that’s the beauty of handmade gifting.
Do you take custom orders?
Absolutely! Customization is at the heart of RidArt Gifting. You can personalize: Names Colors Islamic phrases Resin styles Gift box themes Simply message us to confirm your custom request before ordering.
How long does it take to complete a custom order?
Processing time depends on the product: Resin art products: 5–10 days Wedding favors (bulk): 4–6 weeks Ramadan/Eid gifts: 5–7 days Gift boxes: 3–5 days If you need something urgently, please contact us — we’ll try our best!
Do you accept bulk orders for weddings or events?
Yes, we specialize in weddings, dholki, mehendi, Ramadan events, corporate gifting, and party favors. Bulk discounts available depending on quantity — message us to discuss your event!
Can I collect from a local store?
We offer a reserve and collect service. This is available on the checkout page. Please be aware, if the product is not available in a local store, you are unable to reserve it.
Can I place an order for Ramadan or Eid in advance?
Yes! Pre-booking is strongly recommended because Ramadan/Eid season gets very busy. We also offer early-bird booking discounts for some items.
Do you ship?
Yes, we ship USA-wide. Shipping cost is calculated at checkout based on weight and location.
Do you offer local pickup?
Yes — local pickup from Bartlett / West Chicago area is available. You’ll receive the exact pickup location once your order is ready.
What is your return or exchange policy?
Because our items are handmade and customized, we do not accept returns. However, if your item arrives damaged or incorrect, please contact us within 24 hours with pictures — we will make it right.
How do I care for resin products?
To keep your resin pieces beautiful for years: Avoid direct sunlight for long periods Wipe with a soft cloth Do not use harsh chemicals Keep away from extreme heat
What payment methods do you accept?
We accept: Zelle Venmo Cash Card payments (when applicable)
How do I contact you?
You can reach us anytime via: 📩 Email: connect@ridartgifting.com 📱 Phone/WhatsApp: +1 224 276 0019 📸 Instagram: @RidArtGifting We respond within 24 hours.
Do you offer gift wrapping?
Yes! All gift boxes come beautifully packaged, and we offer premium gift-wrapping add-ons for special occasions.
Can I include a personalized message with my gift?
Definitely — we provide custom message cards for any gift box or order.
Are your kids’ products safe?
Our kids’ activity kits (DIY tasbeeh, puzzles, canvas sets, prayer mats, etc.) are designed with safe materials, but parental supervision is recommended for younger children.